We are unable to ship to international destinations, American Samoa, Guam, Northern Mariana Islands, and U.S. Virgin Islands at this time.
Free standard shipping is applied to all domestic orders over $50.
(We charge $5 for orders under $50.)
We process and ship out all orders Monday through Friday, excluding holidays. We do our best to ship orders within 1~2 business days after you place your order.
We email your shipping confirmation along with your tracking once your order ships. Please note that it may take up to 24~48 hours for your tracking information to update.
We’ll do everything we can to help you. If such mistakes happen, please contact us at email@example.com at your earliest convenience.
If your package got damaged during shipment, save the box and merchandise and email us at firstname.lastname@example.org. We will arrange a pick up and look into the damaged package/item before contacting you again, as soon as possible.
We always aim for make sure our customers love our products but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
If you’re unhappy with your product, please e-mail us at email@example.com within 15 days of your purchase. Our team will be able to provide you with a return authorization and our mailing information. If the product is unopened and unused, we will happily provide you with a refund. Shipping fees are non-refundable.
Only the items purchased directly from our site will be accepted. For all products that were purchased through one of our authorized retailers, please contact them directly for assistance.
Please contact our customer service team at firstname.lastname@example.org. We will ensure that we get your return, as soon as possible.
Sometimes, banks can take up to 10 business days to process your refund. If the money doesn’t show up within a week, we advise that you contact your bank.
Unfortunately, only regularly priced items can be returned or refunded. If you have additional queries, please contact us at email@example.com.
Currently, samples cannot be selected but if things change, you will be the first to know!
Please sign up for our Newsletter! You will be the first one to know about sales and promotions from our site.
We accept Visa, Mastercard, and PayPal.
Please feel free to e-mail us at firstname.lastname@example.org.
We'll be happy to assist you!
We’d be very honored to work hand-in-hand with social media influencers! Please contact us at email@example.com with your information and let us know the details. Thank you!